Accessible Customer Service
Feedback process
Feedback may be provided by a person with a disability in the manner deemed most convenient to them, such as in person, by telephone, in writing, or by delivering an electronic text by email or otherwise.
Feedback may be provided directly to the service provider or:
The Clerk of the Municipality Township of West Lincoln 318 Canborough Street Smithville, Ontario L0R 2A0
(905) 957-3346
Email:
All feedback will be kept in strict confidence and used to improve customer service. The Responsible Officer for the Accessible Customer Service Policy will acknowledge concerns within five (5) business days and will respond in a timely manner with information regarding how the issue will be addressed.
Terms of Reference May 2008-current
Measures to Provide an Accessible Election
West Lincoln 2016 Annual MYAP Progress Report
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